PROHIBITED AND SENSITIVE / RESTRICTED GOODS

a. PROHIBITED GOODS

pyrotechnics, complete firearms, ammunition, flares, explosives and weapons
imitation (replica) firearms, weapons, explosive devices or ammunition
cigarettes, E-cigarettes, vapes, etc
liquors, beer, wine, spirits
drugs, controlled or banned medicines
kerosene, kerosene heater, electric kerosene heater;
compressed gases (flammable, non-flammable, or poisonous) such as butane, propane, scuba; diving cylinders, lighter fuels, or refills;
oxidising substances such as bleaching powder and peroxides;
flammable liquids such as paints and adhesives;
flammable solids such as sulphur or strike anywhere matches and articles that are easily ignited;
disabling devices such as mace or pepper sprays, with irritant properties;
poisons such as arsenic, cyanide, or insecticide;
radioactive materials;
corrosive materials such as mercury (which may be contained in thermometers or blood pressure gauges), acid/alkaline wet batteries;
any other substances which, during a flight, present a danger not covered above, such as magnetised, offensive, or irritating materials;
hoverboards, self-balancing scooters, balance boards electric luggage scooters and similar devices that contain lithium batteries;
lithium battery watt-hour rating exceeding 160Wh;
battery-powered lighters (e.g. laser plasma lighters, tesla coil lighters, flux lighters, and arc lighters) without a safety cap or means of protection;
live animals;
banderols/ tax stickers;
bullion (of any precious metal);
“cash like” negotiable instruments in bearer form;
human remains or ashes;
illegal goods
pin pong balls

b. SENSITIVE / RESTRICTED GOODS

safe boxes/boxes incorporating goods such as lithium batteries
dried food / perishable items;
stamps
magnets
liquids
powder
supplement
gel
cosmetics
electronics
batteries
branded / pirated / imitation goods
luxury goods
tires
CD / DVD
Building materials
Toilet bowl / sink
Ceramic / homogeneous tiles
Telecommunication / radio frequency equipment / GPS equipment

Note :

All Parcel and/or Cargo may be inspected or scanned for the purpose of customs clearance. If the Parcel and/or Cargo is found to be regarded as prohibited and restricted goods, the Parcel and/or Cargo may be confiscated and may not be transported. You shall be responsible to ensure that the Parcel and/or Cargo does not contain any prohibited and restricted goods. We shall not be responsible for any loss resulting from the handling of Parcel and/or Cargo or legal consequences by the customs.
Customers shall bear all responsibilities for any prohibited and restricted goods that are detained by the customs. If it is seized by customs, customers shall pay the compound for the entire container / shipment and wait for customs to verify the entire batch. As such, the refund of such shipment will not be guaranteed.
Izzyship shall only be responsible for the handling of goods on your behalf and does not bear any legal liabilities that arise from illegal goods and the dishonest reporting of goods such as cigarettes, alcoholic drinks, weapons, etc. You shall bear all responsibilities for the delivery of all prohibited and restricted items that are banned from the respective country.
Izzyship only acts as a logistic provider and not to be held responsible for any illegal activities and/or actions by you.

CLASSIFICATION OF SENSITIVE / RESTRICTED GOODS

Valuable Goods

Valuable items are highly susceptible to theft, loss and/or robbery. If you insist to purchase such goods, you are obligated to label such items as sensitive goods to reduce the probability of it being stolen. We shall not be responsible for any loss resulting from the handling of Parcel and/or Cargo
(Common Items: high-end goods, high-quality art pieces and decorations / jewellery, expensive accessories, etc)

Goods Containing Liquid

All goods containing liquid are classified as restricted goods.
For example, a pencil is considered a general item, but a pen is considered sensitive goods if it contains ink which is liquid. Another example is that phone covers are considered general Parcel and/or Cargo, but some phone covers have liquid decorations. The phone cover with liquid decorations is considered sensitive goods.
(Common Items: pens, phone covers with liquid decorations, drinks, perfume)

Goods Containing Magnets

Items such as stationery, kitchen equipment, music equipment and other goods containing magnets or magnetic properties shall be classified as sensitive goods.
(Common Items: magnetic message board, magnetic nails, magnetic bendable rulers, magnetic whiteboard erasers, fridge magnets, earphone, headphones, radios, speakers, music box)

Goods Containing Lithium Batteries

All goods with built-in lithium batteries are considered restricted goods. You shall ensure that batteries are removed from the Parcel and/or Cargo before shipping.
(Common Items: watches, power banks, children's toys, computers, mosquitoes’ swatter, flashlights)

Electrical Appliances

All electrical appliances are classified as restricted goods.
(Common Items: fans, clocks, hair dryers, blenders, robot vacuum, rice cookers)

Goods in Powder Form

All goods that contain powder materials or in powder form are considered restricted goods. This applies to powders of all colours. For further verification and information, please contact our customer service at cs@izzyship.my.
(Common Items: powder masks, powdered collagen, blush, flour, milk powder, medicine in powder form)

Cosmetic Goods & Products

Products that are applied on the face and body are all considered restricted products.

(Common Items: lipstick, foundation, toothpaste, sunscreen, ointment, beauty mask, face cream, cosmetics, etc.)

Electronic Goods & Products

Goods that contain electronic chips are considered as restricted goods. These electronic chips are commonly found in 3C products, digital products or electronic appliances.
(Common Items: electronic thermometer, early childhood education machines, toys, electronic kitchen scales computers, pen drives, hard disks, SD cards, car GPS, electronic maps, etc)

Printed Items

It includes non-religious, political, ethnic, terrorist, erotic printed items with approved certificates.

Perishable Foods

All perishable food is considered as sensitive and we shall not ship any perishable goods except as otherwise permitted by Izzyship.
(Common Items: vegetable seeds, tea leaves, snacks, dried fruit etc.)

Goods containing a blade or tool item

Any products containing blades, be it stationery, kitchen utensils or personal care, are considered restricted products. Thus, it is recommended to use sensitive shipping.

(Common Items: kitchen knife, knife sharpener, penknives, scissors, peeling knife, barber knives, shaving knives)

PARCEL AND/OR CARGO CONTAINING PROHIBITED ITEMS

Izzyship shall hold all Parcel and/or Cargo that are prohibited or restricted for export or import from and to the origin and destination country. Additionally, any Parcel and/or Cargo that is deemed unsafe for international transportation will be prohibited for shipment and placed on hold. Please refer to our Prohibited items/Items Category at Clause 25 for items which will not be accepted by Izzyship to ship.
For prohibited goods, Izzyship reserves the right in its sole discretion to dispose of, submit to authorities or return such goods to the sender at your expense.

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